“Hashing it Out” by Robert Ortiz @robertortiz #usguys

“The most important thing to remember though, is that we’re all just humans trying to be human. We can’t sacrifice our humanity to gain points in the twitterverse.”
Chase Adams

  • #Usguys Discussion Group Topic: Overuse of Hashtags in Tweets
  • Start of “It” and Evolution of “It” and Working of “It”
  • “It” 2.0 Knocks You Senseless and You Forget the Basics
  • 2.0 Metaphors Abound – With Twitter “It” is TO THE TREES!
  • Facing the Reality and Remembering what “It” is for
  • Invoking Machiavellian Political Philosophy for Twitter Groups
  • The Economics and Strategies Behind Hashing “It” Out
  • Twitter House Rules: For Samurai and Ninja Both
  • n00bs are LifeBlood—Don’t Be a Hater
  • To Be Real in the Twitterverse—Be Realistic About Us

#Usguys Discussion Group Topic: Overuse of Hashtags in Tweets

A few weeks ago I participated in a morning discussion with #UsGuys that involved a round of questions surrounding the use and overuse of hashtags in tweets. Responses ranged from intellectual moustache twisting on how to capitalize on the hashtag discussion itself, to level headed apologetics on behalf of the pros and the cons, to sheer effusion of emotion capturing disgust for what can only be n00b violations of the sanctity of the discussion forum by wanton hashtag use.

I recognized the impetus for this discussion. Similar hashing has played out many times in the course of my life and I’m sure in yours as well. We have participated in these comedies and tragedies dating back a long time ago, when the stage of our lives first had to be shared with others. We have seen this hashing evolve with the times, beyond mere social settings, overflowing in a carefully masked way into the workplace mixing with the evolving technology in the early morning hours of the Information Age.

Start of “It” and  Evolution of “It” and Working of “It”

Think back to when your social life began to grow its complexities. Could have been earlier still—I’m thinking middle school cafeteria. Think about the “It” you encountered while in the throes of trying to find the right table to sit at. Business was eating, but so much more was going on there. Everything was going on there. And what table you sat at determined how cool your everything was. The tiniest living models of global politics and economics play out any day in any lunchroom. Where you first cut your teeth, and not just on left over chicken nuggets either! You earn or are burned by social skills early.

Do you remember stumbling into a Yahoo! chat room the first or second time and trying to be an angel in the choir? Didn’t take much to upset the delicate balance that had been created there before you came, did it? Didn’t take much to be ignored either or, worse, booted! Any newcomers had to be dragged through the hazing course before they were allowed to speak. Had to be dragged to earn the “e”to earn the electronic equity. And then you could chat. Or whisper. And get what you came there to get. Because Chatroom chat was equity built out of nothingness by a few normally introverted folks who had found at last their Mecca.

(picture courtesy of n00bH8tr666)


Online message boards, same general play acted. Message board owners were not gatekeepers, they wanted everyone to come and drop lines and stories. But the proven story tellers who took time out of their day to lay down the law and build off each other’s storylines, knew there were only so many hours in the day these stories could be read, were not weak-hearted when came time to push aside, subjugate or blockade their competition—storywriters of newer generations. True, the more stories there were, the fewer eyes there could be on the veteran’s words. So not to be hijacked, out came the sword-words like “newbie” and “n00b” and hazing hazed on.

Then in the work place—end of the last decade, with proliferation of Microsoft Outlook and Lotus Notes rose a new age of business conducts and practices. Popular accessible technology created more than just office documents with greater ease. Also enhanced the facility of sharing documents, memorandums and other correspondence.

High-Technology had come to the workplace, but user manuals did not provide clear understanding of the proper etiquette for using these software programs. Now with the ability to draft and email memo documents was also the power of using electronic carbon copy (CC:) and blind copy (BCC:) in addition to the regular address.

Managers saw two concerns evolve from this technological advent. First was elementary—training staff with the skills to effectively communicate within departments as well as to other companies or parties and being mindful of whom else to include in the discussion. That CC: and BCC: lines were tools in and of themselves—had to be learned. Basic rules developed for when and who should be copied, as well as when it was appropriate or even necessary to use blind copy. Thus was born professional e-mail etiquette.

But folks being who they are—
the evolution was shaped too by hostility and cunning. And evolution became revolution. Subordinates learned how to outmaneuver managers using inter-office memo, showcasing feud or highlighting contribution, when they were sure their contribution would be claimed by the manager. Subordinates used CC and BCC tools to pull power players into discussion, either to be overseers (CC) or lurkers (BCC) and managers soon faced coup for control of the flow of department information. Niccolo Machiavelli did not have these exact concerns when writing about social and political intrigue, but he might have treated them just as well with the rhetoric he used is The Prince.

There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things.
Niccolo Machiavelli

“It” 2.0 Knocks You Senseless and You Forget the Basics

Technology and Evolution.  Enlightenment and Golden Ages. Treason and Intrigue. e-Etiquette came to be a white hat’s manual and a black hat’s manual both. The world continued to spin. The sun continued to shine. And then Web 2.0 was born. Let’s all stop, stare and ask the etiquette question again. As if “It” needs rise anew to meet the 2.0 technology platforms, in which we include the theories of and tools for social media. And, to digress a quick minute, have we gone crazy with those theories? With such graphics, webevangelists seek, capture, command our attention and respect for the new light—touting magical properties of the new advent, like it wasn’t true that—at the heart of every communications advent from papyrus reeds through moveable type, up now to Kindles, there remains good group social behavioral principles that determine success of the group and the selves within.

Distracted by novelty. Distraction then uber-excitement. Distracted even when someone notices it’s happening againBubble Time! And just like a critical mass of investors who fall again into valuations traps, a critical mass of Web 2.0 users, caught in the novelty, swoon and forget the real-old-fashion etiquette that got us here to begin with—the stuff that put our inner cave dweller to sleep and gave us ability to form advanced societal groups, after which Here 2.0 was modeled. Swoon for the Kool-aid drink of it. New toys to play with—the how and why we play need to be questioned within each community of players? Yes! Got to bring ourselves back to reality after the new frontier swoon of wears off. We’ve been bonked. Give time to clear.

|Time| In mind now should be that the “real” world is congruent to the virtual world. Therefore the how and why we do anything in the virtual world should in some way be congruent to how we did and do “it” in the “real” world. At least as far as the basics are concerned. And with or without wearing virtual T-shirts afterward.

For “It” is not the end of the world. “It” is not the beginning of paradise either. “It” is Web 2.0. “It” is an hourly self-edited yearbook. “It” is singing from the trees. “It” is transparent thought “It” is more than that of course and more than a bunch of funky character limitations and text size variations to give each other new ways to think about the same old stuff. “It” is how we survived once we got out the trees and how we thrive together when we return to them.

Plenty #UsGuys know what “It” is regardless how often we hash it out in discussion group. We know how It-hash comes with wonderful highs and lows. We’ve been paying attention to the myriad splendor of real world and virtual world development. Just a few days ago, I noticed particular fondness for “It” in a virally classic form when #UsGuys member @aldsaur tweeted the name Leeroy Jenkins. Because it was…Wait—you never heard tell the Legend of Leeroy Jenkins?

Leeroy Jenkins and The World of WarCraft

httpv://www.youtube.com/watch?v=LkCNJRfSZBU

World of WarCraft is another example where real group social skills focus in a new age virtual setting. This example features in action the Clan concept (#UsGuys call it Tribe) of working together and leveraging skills to overcome obstacles insurmountable by anyone member of the clan. But this mostly circumspect clan gets completely wiped out by the bad guys when one of its members, one Leeroy Jenkins, all 1-minute attention span of him—pops the cork early. Faux pas, Leeroy! Funny—because death or dollars were not truly on the line. Only time investment of 20 other people was lost here. But time has value too and that’s one reason why we hash “It” out.

2.0 Metaphors Abound – With Twitter “It” is TO THE TREES!

Twitter most of all the new forms of social networking tools makes “It” discussions interesting and enlightening. More so than figuring out how to get a word in during 7th grade lunch, noticed in Yahoo! chat, read in an about.com forum, or beyond mere wage slave pawn status in some nearly pointless department in some corporate office somewhere—more than these training grounds, Twitter puts “It” right in our face and calls itself exactly what it is and who we are.

For we really are birds twittering on about something or other. Ever just sat on a bench during lunch time and watch sparrows and pigeons play out the drama for you? Give it a shot then, the allegory draws itself. We sing and high fly in flock or gather seed while bopping along the ground. We fight for sustenance and attention. We huddle in groups and coo together. We sing out in the morning, afternoon, evening our own particular song and use certain notes that announce our affiliations. Wherever we choose to perch.

Hashtags that create discussion groups are our trees in which we perch and tweet from. The hashtags themselves are the names of these trees, living virtual trees with emergent identity. Doesn’t take longer than an hour in one of these trees to learn who’s who and separate wheat from chaff. Hashtag Regulars perch and Hashtag Tourists stop for rest on migration. Both types can add value. Who the alphas are and why. How to be a thought leader. Whether the group is bathing, hunting, or socializing. Who contributes value and who takes without giving—All facts made transparent by this new medium and age-old “It” deduction.


Facing the Reality and Remembering what “It” is For

The most important thing to remember though, is that we’re all just humans trying to be human. We can’t sacrifice our humanity to gain points in the twitterverse. Chase Adams

Of course we are not really birds. Though we may act like them in all sorts of ways. Most recent blog post I’ve read concerning maltweetment practices was “The Power of 140 Characters” by Chase Adams. Like the 140 characters format, this article is a very short exposé on the powerful nature of tweets. Moral of the story is one must always remember there is reality on the other end of the line. “It” is always a human reality you face in the Twitterverse. A small but important lesson he offers. Probably one easily lost on us all, for the grand irony of it, that from time to time this medium of social networking does tend to breed dissociation from our subjects in our minds.

This discussion may have several origins. The most positive origin I can think of is—what gives the Social Media world its shine—the passion for the drive to be transparent and to ever increase the quality and frequency of the sharing of our minds. Still wondering what Twitter is for? Just keep re-reading this last statement. I read a lot of Vonnegut last summer—from one of his non-fiction books is a line he includes from a conversation with his son who said, “Dad, I think we’re all here just trying to help each other get through whatever this thing is.” At the heart of any Twitter discussion group is this sentiment.

Invoking Machiavellian Political Philosophy for Twitter Groups

The distinction between children and adults, while probably useful for some purposes, is at bottom a specious one, I feel. There are only individual egos, crazy for love. Niccolo Machiavelli

Reason I invoked Machiavelli of all writers, is that his political philosophy better than most, probably, recognizes the reality that stands opposite his prince and principality. His seminal work is not a ‘this is the way the world should be’ manual but rather ‘that’s the way the world is so here’s about not getting overthrown in it‘ manual. Also there is a correlation between physical principalities and virtual principalities.

Read or re-read The Prince by Machiavelli.  If you haven’t already, you are missing out on one of the best comedies of all time! People are funny creatures—I know this is true in the 21st Century and it seems to have been going on for all long time, according to the big M. Refreshing this philosopher’s advisory in your mind will sooth you, by and large, however it is you operate within a social networking group. The practice of adapting and expanding old-world thought to the virtual commonplace is now—the philosophies that got us to this point are ever-still useful.


The Economics and Strategies Behind Hashing “It” Out

Twitter discussion groups are both social and professional arenas where business practices and human behavior smash together in a no-where place, in a Utopia. The Utopia has value—and that’s the rub! How much time-energy goes into the creation of your discussion group? And how do you value your individual and collective time? Such questions are behind the anger impetus when it seems clear barbarians have stormed your gates. It is natural for folks who create and contribute to utopian space to want to preserve their invested equity in the making of the thing. Natural like a dog guards his bone. Might also be natural urge to draws swords against perceived invaders. An evolved response here is better than a natural one. Do not let the perception of invader determine your response.

There are social and economic concerns dealing with folks who stumble into your virtual space and chum your waters recklessly. Who drop drive-by tweets on your group’s eyes, heavy laden with irrelevant hash. Best strategy is to look for bright sides. Take heart knowing this set of Tweeters is here now and probably not coming back soon. Next time you see a tweet from a newcomer that says nothing without a pound sign in front of it—think about a man in a trench coat who walks up to the front of a room and flashes nudity and then runs out the door. Have a laugh. Because it’s funny.

Chase Adams’ message about keeping the human in mind will always be relevant in any social networking group, online or not—after that, the most important thing to remember concerning the myriad faux pas that can be done within 140 characters is that, just like anywhere you walk for real, folks fall somewhere within a social skills scale of 1-10. Twitter or not, some people just don’t get it. Some get it too much. That’s not funny necessarily, but it is fun. That’s why I’m at the table.

When your well-travelled popular discussion group is hijacked for a moment by tweets trying to draw eyes off to another ideal-realm—think how storefront retailers treat theft. They invest a little money in anti-theft measures, but mostly account for the theft loss in mark-up—which represents a particular attitude of acceptance for certain behavior patterns. Good business practice is to realize in advance the full cost of operating the business and account for it at the outset. Shrug off then with ease such things as theft or flood damage or what have you. Like with any good product or service, there will be imitation and knock-offs. Like with any genuine super predator in the ocean, there will be schools of remoras. Divine business practice is let them be. Consider the marketing spin of their presence and embrace these drive-by tweeters, a sign of your true worth in the social networking market. The more you have, perhaps, the more powerful you truly are.


Twitter House Rules: For Samurai and Ninja Both

Not that I don’t believe etiquette should be codified for social network groups. To ensure a focus on sharing and creating ideas and promoting them, a Twitter House Rules list is probably a good idea. Many popular forums keep tacked up etiquette posts for all newcomers to see. Discussion group originators and leaders should take charge and make an outline. Make it a funny list of rules—because good comedy along with some quality rules will enhance your recruiting, increase newcomers who commit less faux pas. But also Remember for every samurai there is a ninja, for every white hat a black hat exists. A list of rules or principles may eventually go just as far toward recruiting and training rule breakers as anything else.

N00Bs are LifeBlood—Don’t Be a Hater

When I see vitriol volley about on a subject such as multi-hashed tweets—I take the time to understand where it comes from because every problem requires solution. Yet I can’t help but think these concerns are raised by tweeters who are n00b-haters at heart and do not realize it. Nor do they realize the full detriment of being a n00b-hater includes dampening your group’s pipeline of new thought and activity. Remember the same thing happening in Twitter discussion group occurs in any lunch room in any grade school anywhere in any place and time. Occurs in the workplace. In locker rooms. In any social venue. Been happening all our lives. n00bs you want to block out for committing etiquette transgression, for scoring 1-5 on the Social Skills scale, are possibly those who have yet to find their lunchroom table. Their intrinsic value matters though—they are ships carrying precious cargo in search of port.

On the one hand it’s not worth losing sleep over. On the other hand is the fact that a proactive big-picture treatment of newcomers is most helpful to your mission. N00bs are the lifeblood of any organization, yours included. Some of these n00bs could become thought leaders within your ranks and increase the overall value of your group. Embrace them right and you will be rewarded.

To Be Real In the Twitterverse—Be Realistic About Us

Be Excellent to Each Other. Bill & Ted

If we are to be real in the Twitterverse, let’s be realistic about who we really are anywhere else. Some of us are funny. Some are serious. Some of us give. Some take. Most of the time we do both left and right handed things at once. Many hands make much work light. We are trying to be good most of the time too. And help each other through whatever this thing is. If we flub, we can always make it up. The first technology given us is Life itself—and I haven’t seen a total and complete manual for life lying around anywhere I’ve been. Have you? So let’s just tweet about them apples!

Now—let’s see comments from you Hashing “It” Out =P

Post by Robert Daniel Ortiz @robertortiz on Twitter

, , , , , ,